Which customer signals can enter a Tale?
ShipTale imports supported Stripe event context around charges and refunds, disputes, payment intents, subscriptions, and invoices when the restricted key has the validated read permissions.
Use case · Free
Investigate customer signals that follow a software release
Release customer-impact monitoring asks whether customer or payment signals appeared after production changed. ShipTale places supported Stripe events beside a Vercel release and related Sentry changes in chronological order on every plan. It provides a qualified investigation trail, not automated attribution that a deployment caused a payment, dispute, refund, or subscription event.
How should teams interpret the timeline?
Use the ordered events to form an investigation question: what changed, which issue signals followed, and which customer events appeared next? Confirm billing details in Stripe and technical cause in the relevant engineering systems.
What ShipTale supports—and where it stops
| Area | Supports | Does not claim or do |
|---|---|---|
| Context | Occurrence time and supported Stripe event type | A causal revenue-impact score |
| Cross-tool view | Vercel or GitHub, Sentry, and Stripe in one sequence | Replacing provider-native detail |
| Availability | Stripe history on every plan | Automated revenue attribution |
How the workflow runs
- 01
Start with the release
Identify the successful production deployment under review.
- 02
Scan operational changes
Review related Sentry signals and their confidence labels.
- 03
Check customer context
Inspect supported Stripe events and verify important cases at the source.
Frequently asked questions
- Does ShipTale calculate revenue lost per deployment?
- No. It presents supported events in context and avoids causal or financial attribution that the available evidence cannot support.
- Can Free workspaces see Stripe history?
- Yes. Free workspaces can connect Stripe and see its supported events within the Free plan's 1-project and 30-day history limits.
Continue exploring
Free tool
Incident Timeline Builder
Turn deployment, error, metric, customer, and remediation events into a chronological incident timeline.
Stripe integration
Review permissions and supported resources.
Deployment error correlation
Understand confidence labels.
Pricing
Compare Free, Pro, and Pro Lifetime access.
Start your first Tale
Connect Vercel, GitHub, Sentry, PostHog, and Stripe for free. Choose Pro or Pro Lifetime for more project capacity and history.