Which Stripe resources does ShipTale read?
The integration requires read access to Events, Charges and Refunds, Disputes, Payment Intents, Subscriptions, and Invoices. ShipTale validates these permissions before storing the encrypted restricted key.
Stripe integration · Free
See supported Stripe customer events beside each release
ShipTale makes supported Stripe events available on every plan in the same chronological view as Vercel releases and Sentry changes. It uses a restricted read key, validates required read permissions, and polls every 15 minutes. Stripe remains the billing source of truth; ShipTale supplies release-adjacent customer context rather than revenue attribution or causal proof.
Last reviewed:
What does customer impact mean in ShipTale?
A supported Stripe event appearing after a release is customer context, not proof that the deployment caused the event. ShipTale preserves the occurrence time and correlation basis so teams can investigate in Stripe.
What ShipTale supports—and where it stops
| Area | Supports | Does not claim or do |
|---|---|---|
| Plan | Stripe integration on every plan | Secret key, Stripe Connect, or write access |
| Credential | Restricted key with required read permissions | Secret key, Stripe Connect, or write access |
| Delivery | Polling every 15 minutes | A Stripe webhook endpoint |
How the workflow runs
- 01
Create a restricted key
Grant read access only to the resources ShipTale validates and imports.
- 02
Connect on Free
ShipTale validates the account mode and permissions before encrypting the credential.
- 03
Investigate in context
Read supported customer events after a release, then open Stripe for native billing detail.
Provider documentation
These primary sources describe provider capabilities. ShipTale behavior is described separately above.
Frequently asked questions
- Does ShipTale require a Stripe webhook?
- No. ShipTale polls supported Stripe resources every 15 minutes using a restricted read key.
- What happens to Stripe data after a downgrade?
- Stripe remains available on Free. A downgrade changes the workspace to 1 project and 30-day history; existing history is not deleted.
Continue exploring
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Release customer impact
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Pricing
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Security
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