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Stripe integration · Pro

See supported Stripe customer events beside each release

ShipTale Pro adds supported Stripe events to the same chronological view as Vercel releases and Sentry changes. It uses a restricted read key, validates required read permissions, and polls every 15 minutes. Stripe remains the billing source of truth; ShipTale supplies release-adjacent customer context rather than revenue attribution or causal proof.

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ShipTale timeline with a Stripe customer event following a production release
Provider context stays traceable to its source and qualified by the available evidence.

Which Stripe resources does ShipTale read?

The integration requires read access to Events, Charges and Refunds, Disputes, Payment Intents, Subscriptions, and Invoices. ShipTale validates these permissions before storing the encrypted restricted key.

What does customer impact mean in ShipTale?

A supported Stripe event appearing after a release is customer context, not proof that the deployment caused the event. ShipTale preserves the occurrence time and correlation basis so teams can investigate in Stripe.

What ShipTale supports—and where it stops

AreaSupportsDoes not claim or do
PlanStripe integration on ProStripe history on the Free plan
CredentialRestricted key with required read permissionsSecret key, Stripe Connect, or write access
DeliveryPolling every 15 minutesA Stripe webhook endpoint

How the workflow runs

  1. 01

    Create a restricted key

    Grant read access only to the resources ShipTale validates and imports.

  2. 02

    Connect on Pro

    ShipTale validates the account mode and permissions before encrypting the credential.

  3. 03

    Investigate in context

    Read supported customer events after a release, then open Stripe for native billing detail.

Provider documentation

These primary sources describe provider capabilities. ShipTale behavior is described separately above.

Frequently asked questions

Does ShipTale require a Stripe webhook?
No. ShipTale polls supported Stripe resources every 15 minutes using a restricted read key.
What happens to Stripe data after a downgrade?
Synchronization is disabled and Stripe history is hidden while the workspace is on Free. Existing history is not deleted by the downgrade.

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Release customer impact

Use Stripe events as qualified customer context.

Pricing

Compare Free and Pro.

Security

See how credentials are handled.

Start your first Tale

Connect Vercel and Sentry free. Add Stripe customer context on Pro.

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